Staff Experience
It is the staff who will be taking care of your dogs on a daily basis. Therefore, it’s important to meet at least some of the staff, and to know about how experienced they are.
Some facilities have a structured and documented staff training procedures. This ensures that staff are well versed in all parts of their jobs, including:
- How to supervise and manage groups of dogs
- Dog body language (e.g. how to know when a dog is anxious or stressed)
- Proper cleaning and disinfecting procedures
- Safety procedures
- First aid procedures
You may also want to ask about the following:
- How many staff members are there?
- How are the staff supervised?
- How are they trained?
- Do the staff have training in Pet First Aid?
- Is there a Veterinary Technician on staff?